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  • How do I sign in / login on Ava ?
    If you have previously made an account on Ava, you can sign in by clicking the ‘Login’ button (on desktop) or the “☰” icon and then ‘Login’ button (on the phone) placed at the top right of your screen. If you registered directly on the website with your email id, you just need to enter your email id and password to login or you can login through your Google or Facebook Account.
  • How to Register / make an account on Ava ?
    Registering on avamentalwellness.com is extremely simple and can be done with the click of a button. You can explore the site even without signing up instantly and register only once you feel comfortable. Once you decide to make an account on Ava, you need to simply click the ‘Sign Up’ button (on desktop) or this “☰” icon and then ‘Sign Up’ button (on phone) placed at the top right of your screen. You can register directly on the website by providing your Name, Email Address and choosing a Password.
  • Is Mental Illness a Disease?
    No, mental illness is not a disease. A disease can be defined as a specific condition in the body that originates from a precise cause and has defined symptoms. Mental illness rarely stems from an exact cause and instead arises from multiple factors, such as genetics and heredity, environmental stressors and prenatal exposure to toxins. There tends to be a lot of overlap in mental illness symptoms, especially when conditions co-occur, which makes it difficult to identify and define specific symptoms. Mental illness is better characterized as a disorder or syndrome that describes a vast array of psychological and emotional conditions.
  • How do I post my thoughts on Ava ?
    If you do not have an account on Ava yet: You simply need to Sign In. After signing up, click the “chat” button and “Create New Post” button to express your thoughts. Once you’ve written your thought, you can then choose a header to best categorize your post. You can also choose to check the ‘Anonymous’ toggle to not display your name while posting. Hit “Publish” once you’re done. You thoughts will then be made live!
  • How can I search for posts on Ava ?
    You can use the Search Bar on the top of chat page to search for posts on the entire website. Type in any category you wish to search for, or any keyword you would like to search for in posts. Then click the ENTER button.
  • How can I change my account password ?
    You can change your account password by visiting sign in then clicking the forgot password button and confirming the request from email then adding a new password in the respective tabs and clicking ‘Change Password.’
  • How to Contact Team Ava ?
    You can fill out the contact form at www.avamentalwellness.com/contact or Email us at avamentalwellness@gmail.com.
  • How Many Mental Health Disorders Are There?
    Currently, there are more than 200 identified mental health disorders. The Diagnostic and Statistical Manual of Mental Disorders (DSM) is a tool used to classify and diagnose mental health disorders and includes more than 450 definitions.
  • Is Addiction a Mental Health Disorder?
    Yes, addiction is classified as a mental health disorder. Addiction to drugs or alcohol has a long-term impact, interferes with a person’s daily functioning and produces symptoms that cause significant distress.
  • What all can I post about on Ava ?
    You can share your feelings and thoughts on Ava without the fear of judgement. Just login, vent and express about anything you wish to. Let Ava be your safe haven. You can read here to know more : Community guidelines - https://www.avamentalwellness.com/communityguidelines Terms and Conditions - https://www.avamentalwellness.com/termsandconditions Privacy Policy - https://www.avamentalwellness.com/privacypolicy
  • Who can post/comment on Ava ?
    Anyone above the age of 13 can use the platform. Students, professionals, parents, teachers, homemakers, workers, non-workers, anyone and everyone.
  • Is Ava free?
    Yes, the Ava forum as well as the abundance of content available via blogs, resources etc. is absolutely free.
  • What if I’m having thoughts of self-harm?
    If you feel the urgent need to harm yourself, seek help. Call the nearest helpline/emergency service in your vicinity. Talk to a friend or family member. Focus on your breath. Breathe in and breathe out and try to distract yourself.
  • Is Ava secure and confidential?
    Ava is a ‘Secure’ website, which means that the information you send to this site is private. The information that you provide on Ava is strictly confidential and is not shared with any third parties. Ava has implemented appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal data. Our technical experts at Ava work hard to ensure your secure use of our site.
  • What do I do if I forget my password?
    Don’t worry if you forgot your password. Your account can always be retrieved. Simply go to the login page and click “Forgot Password” and provide your registered email id. You will be sent an email to change your password.
  • How do I post my thoughts on Ava ?
    If you do not have an account on Ava yet: You simply need to Sign In. After signing up, click the “chat” button and “Create New Post” button to express your thoughts. Once you’ve written your thought, you can then choose a header to best categorize your post. You can also choose to check the ‘Anonymous’ toggle to not display your name while posting. Hit “Publish” once you’re done. You thoughts will then be made live!
  • Can I share my contact info or social media links ?
    You are in control of how much and what information you share on Ava. Don’t post information you consider to be private, and be thoughtful about when you want to publicly share your location, contact information and social media links. If someone has posted your personal information (e.g. private phone number, home address, credit card information) and you would like it removed, kindly reach out to us at avamentalwellness@gmail.com. We strongly advise you to never give out personal or financial information over the Internet and can confirm that Team Ava will never ask you for this information.
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